Customer Support

Billing & Payments 5

• How do I change my credit card information?
• I received an invoice or past-due notice, but the dates don’t seem accurate.
• Why does my invoice say I am past due when I recently made a payment?
• Can I pay my invoice online?
• Can I set up automatic payments?

Digital Subscriptions 1

• How do I cancel my digital subscription?

Registration 4

• I have registered but I can’t log in. Help?
• How do I reset my password for the Upper Room Bookstore?
• How do I register for UpperRoom.org?
• How do I reset my password for UpperRoom.org?

General 1

• Do you offer Tax Exemption?

General 3

• On what devices is Upper Room content available?
• Is the digital version self-contained on the device?
• I purchased my subscription via the Apple App Store. How do I read it on my other devices?

FAQ 4

• How do I contact The Upper Room?
• My question is not answered here. What now?
• How do I turn off email notifications?
• What does The Upper Room believe?

Magazine Content 5

• How do I submit content?
• I found a content error. Who do I tell?
• Can I reproduce an Upper Room® meditation in my church newsletter?
• Where do you get your cover art?
• Can I contact the author of today's meditation?

Subscriptions 5

• How do I cancel my print magazine subscription?
• How do I renew my print magazine subscription?
• When will I receive my first print magazine issue?
• How do I change my magazine subscription address?
• When does my magazine subscription expire?

The Walk to Emmaus 17

• What is Emmaus?
• What is Chrysalis?
• What is the history of the Walk to Emmaus and Chrysalis?
• What is the meaning behind the name "Walk to Emmaus"?
• What is the structure and organization of the Walk to Emmaus and Chrysalis?

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The Academy for Spiritual Formation 9

• Are there Scholarship funds available for the Two-Year Academy experience? How do I apply?
• How do I receive funding for my Two-Year Academy through a GBHEM Certification in Spiritual Formation?
• Are CEU's (Continuing Education Units) offered through The Academy for Spiritual Formation?
• What are the reading assignments for a Two-Year Academy, and how much will they cost?
• Is advanced course credit available to Lay Servant Ministers (UMC) through participation in a Five-Day or Two-Year Academy?

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eLearning 0

Face to Face 1

• For additional information...

Chrysalis 5

• May we link our Emmaus/Chrysalis community's site to The Upper Room's site?
• What is the History of the Walk to Emmaus and Chrysalis?
• What is Chrysalis?
• Does The Upper Room help Emmaus/Chrysalis communities set up web pages?
• What is the structure and organization of the Walk to Emmaus and Chrysalis

Journey to the Table 0

Discovery Weekend 0

Companions in Christ 0

Upper Room Daily Reflections 0

FAQ 3

• What is your theology of prayer?
• I want to request prayer. What are my options?
• What happens to the prayers that you receive?

FAQ 1

• Do you offer a print version of Disciplines?

Subscriptions 1

• What is included in my Disciplines digital subscription?

Submissions 1

• How do I submit a book proposal?